We have both a wide range of further training measures for our employees as well as programmes for our managers that have been drawn up to reflect the precise skills needed for their different business areas. There is a very good reason for this: we are not simply looking for number crunchers but for people who show initiative and think ahead. Delivering services that are cost-effective, industry-related and future-oriented – this is what spurs us on and gives us a common goal across the whole of our operations.